Product Help

File Recovery:

Did you accidentally format your memory card or delete images before you backed them up to a computer? Delkin has partnered with LC Technology to provide you with an approved and recommended service for image and video recovery, and a free demo version of their full software program, PHOTORECOVERY®.

To download the free demo version of PHOTORECOVERY® and have your memory card scanned for photos, videos, music, or other files that can be recovered, please choose one of the two options below (PC or MAC). This demo version is free and will show you thumbnails and previews of your recovered files.

DOWNLOAD DEMO
FOR WINDOWS
DOWNLOAD DEMO
FOR MAC

To purchase and download a licensed copy of PHOTORECOVERY® that can be used for an unlimited number of recoveries from a single computer, choose one of the two options listed below (PC or MAC). This version will allow you to run a recovery on any memory card at any time and save full resolution versions of any file recovered from a single computer.

PURCHASE PHOTORECOVERY
FOR WINDOWS
PURCHASE PHOTORECOVERY
FOR MAC


PHOTORECOVERY® is a software program owned and operated by LC Technology, and is not affiliated with Delkin Devices. Please contact LC Technology directly if you have any questions about the software program or its use.
LC Technology International, Inc.

Firmware Updates:

Firmware update tool for the DDREADER-50 (Black Reader). This resolves an issue where the reader produces corrupt files during transfer when used on a Mac OS 10.9.5 (Mavericks) or earlier running USB 2.0. (NOTE: This tool requires a Windows computer to perform the update)

DOWNLOAD FIRMWARE UPDATE
FOR WINDOWS


Notice on Counterfeiting of Delkin Memory Cards:

CLICK HERE to download the notice on counterfeit Delkin Memory Cards


Notice on Early Release of JUGGLER™ USB 3.2 SSDs (AUGUST 2020):

Initial firmware on a small batch of early release JUGGLER™ USB 3.2 SSDs may experience higher heat levels and a fair decrease in speed. If you purchased a JUGGLER™ and are experiencing these potential issues, please contact customerservice@delkin.com. A complimentary firmware update is available at our factory, that will greatly improve these intermittent issues.

Part Number:   DJUGBM1TB
Part Number:   DJUGBM2TB

Learn more about PCIe technology here: https://www.delkindevices.com/learning_lab/pci-express-pcie-explained/


Product Notices

Please click a product notice below to read the details.