Privacy Policy

This Privacy Statement explains how Delkin Devices, Inc. (“Delkin,” “we,” or “us,”) collects, uses, and discloses your information. The Privacy Statement applies to all products and services on our websites, www.delkin.com and www.delkindevices.com and users of such services and products (“You” or “Users”) by companies we own, control, or are under common control.

Where applicable, you consent to the use of your information as described in this Privacy Policy each time you use our products or services, so we urge you to read this document, and contact us if you have any questions.

Information We Collect:

Depending on the products and services you use, we collect different kinds of personal information from or about you.

Information you provide:

We collect the personal information you provide—such as your name, username, or email address—when you use our products and services, create an account, contact us, participate in an online survey, apply for employment, interact with us at various events, or otherwise interact with us.

Information about use of our services and products:

When you visit our websites, we may collect information about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, browsing information, session summary information, and location information from or about the computers, phones, or other devices on which you access our products or services.

Information from third parties: We may collect information from third parties, including business partners and marketing agencies. This includes your contact information when we engage in joint marketing activities to offer certain products and services to you.

How We Use Your Personal Information:

We use personal information to provide, improve, and develop our products and services, to communicate with you, to offer you product advertisements and event information.

Providing, improving, and developing our products and services: We use personal information to help us provide, improve, and develop our products, services, and advertising. This includes using personal information for purposes such as data analysis.

Communicating with you: Subject to your prior express consent, we may use personal information to send you advertisements in relation to Delkin’s own products, services and events; communicate with you about your account, transactions, or employment requests; and inform you about our policies and terms. Also subject to your prior express consent, we may share your personal information with third-party partners who may send you marketing communications in relation to their products and services. If you no longer wish to receive email communications for marketing purposes, please Contact Us to opt out. We may use your information to process and respond to your requests when you contact us.

For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.

Use of cookies and other technology to collect information:

We automatically collect certain types of usage information when you visit our websites. We may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the website (e.g., the pages you view, the links you click and how frequently you access the website. We may collect log file information from your browser or mobile device each time you access the website. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the website, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users.

In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. When you access our website by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device (“Device ID”), mobile carrier, device type and manufacturer, and phone number. The type of information allows for more accurate reporting and improvement of the website. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the website. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the website.

We use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide personalized content and information; (c) provide and monitor the effectiveness of our website; (d) monitor metrics such as total number of visitors, traffic, usage, and demographic patterns on our website. (e) diagnose or fix technology problems; (f) provide advertising or promotional offers, and (f) otherwise to develop or enhance our website.

We use or may use certain types of log data, screenshots, and usage information submitted via technical support requests. We may collect additional diagnostic reports from your device(s), if needed, to address issues submitted via technical support requests. You may adjust these permissions when you submit your support request.

You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

Disclosure of Personal Information:

We may also share your personal information with:

Our business partners who offer a service to you jointly with us, for example, data recovery software through which you may recover your digital User Content.

Third parties as required to (i) satisfy any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our Terms and Conditions Policy, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims or allegations, (iv) protect against harm to the rights, property or safety of Delkin, its users or the public as required or permitted by law.

Your Rights:

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. Depending on where you live, you may have the rights described below.

You have the right to access, correct, or delete the personal information that we collect. You are also entitled to object to or restrict, at any time, the further processing of your personal information. You have the right to receive your personal information in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.

To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.

You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

Closing Accounts:

Please contact us to close your account in relation to the following uses of your personal information:

Providing, improving, and developing our products and services.

Communicating with you.

Sharing your personal information with third-party partners for marketing communications.

Offering and measuring targeted advertisements.

If you close your account, we will delete all your information without liability.

Third-Party Websites and Services:

Our products and services, including our websites may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to information collected by us. We encourage you to read the privacy policies of any third parties before proceeding to use their websites, products, or services.

Information Security, Integrity, and Retention:

It is important that you take precautions to protect against unauthorized access to your Delkin, account credentials If you feel that the security of your account or personal information has been compromised, please immediately contact us. Please be aware that, despite our efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities as required by law.

Children:

Delkin websites are not intended for use by anyone under the age of 13 nor does Delkin knowingly collect or solicit Personal Information from anyone under the age of 13.  In the event we confirm that we have collected Personal Information from someone under the age of 13, we will delete that information.  If you believe we have any information from a child under 13, please contact us using the contact details in “Contact Information” below.

Updates to this Policy

We reserve the right to modify this Policy from time to time. If we make any changes to this Policy, we will change the “Last Revision” date below and will post the updated Policy on this page.

Contacting Us

If you have questions about this Policy, please contact us at webdelkin@delkin.com or by writing to us at: 13350 Kirkham Way, Poway, California, United States

Last Revision Date

This Policy was last revised on, and effective as of, 24 May 2018.